Cargo Insurance
Comprehensive all-risk and named-perils cargo insurance coverage protecting your goods from origin to destination. Our partnerships with global underwriters ensure fast claims processing and reliable financial protection for your shipments.
What We Offer
Comprehensive cargo insurancesolutions designed to meet the diverse needs of Indonesia's import-export industry.
All-Risk Coverage
Broadest form of cargo insurance covering physical loss or damage from any external cause, including collision, derailment, fire, piracy, natural disasters, and general average sacrifice.
Named Perils Coverage
Cost-effective insurance covering specifically listed risks such as fire, collision, stranding, sinking, and heavy weather. Ideal for shippers who need targeted protection at lower premiums.
Warehouse-to-Warehouse
Continuous coverage from the time goods leave the origin warehouse until arrival at the destination warehouse, covering all modes of transport and intermediate storage points.
Claims Management
Dedicated claims team providing guidance on documentation, surveyor coordination, and liaison with underwriters for efficient claims processing with average settlement within 30 days.
Open Cover Policy
Annual open cover policy for regular shippers providing automatic coverage for all declared shipments with simplified administration and preferential premium rates.
Specialized Coverage
Tailored insurance solutions for project cargo, temperature-sensitive goods, high-value items, dangerous goods, and exhibition cargo with customized terms and conditions.
How It Works
Our streamlined cargo insurance process ensures efficiency and transparency at every step.
Risk Assessment
Evaluate your cargo type, value, trade route, and transportation mode to determine the appropriate coverage level and identify potential risk factors.
Policy Selection
Choose between All-Risk or Named Perils coverage with options for deductible, coverage limits, and special conditions tailored to your specific needs.
Premium Calculation
Transparent premium calculation based on cargo value, commodity type, route risk rating, and claims history with competitive rates from our partner underwriters.
Certificate Issuance
Immediate insurance certificate issuance upon premium payment, accepted by all banks for letter of credit requirements and customs authorities worldwide.
Transit Monitoring
Proactive monitoring of your insured shipments with alerts for route deviations, weather events, or incidents that may affect cargo safety.
Claims & Settlement
Streamlined claims process with online submission, surveyor coordination, documentation assistance, and settlement tracking until full resolution.
Our Coverage & Routes
Extensive network coverage with reliable service across major trade routes and logistics hubs.
Global Coverage
- All major sea routes
- All international air routes
- Inland transport across Indonesia
- Warehouse storage worldwide
Special Risks
- War risk zones
- Piracy-affected areas
- Natural catastrophe regions
- High-crime transit points
Commodity Coverage
- General merchandise
- Machinery & equipment
- Perishable goods
- Hazardous materials
Frequently Asked Questions
What is the difference between All-Risk and Named Perils?
All-Risk covers physical loss or damage from any external cause unless specifically excluded. Named Perils only covers risks explicitly listed in the policy (fire, collision, sinking, etc.). All-Risk provides broader protection at a higher premium, while Named Perils is more affordable but limited in scope.
Is cargo insurance mandatory?
While not legally mandatory for most shipments, cargo insurance is highly recommended and often required by banks for Letter of Credit transactions. Carriers have limited liability under international conventions (e.g., USD 500/package under Hague-Visby), which may not cover your full cargo value.
How are premiums calculated?
Premiums are calculated based on: cargo value (CIF + 10%), commodity type, destination country risk rating, mode of transport, packing quality, claims history, and coverage type. Rates typically range from 0.15% to 0.50% of insured value for standard cargo.
What should I do if my cargo is damaged?
Immediately notify us and the carrier in writing. Preserve all packaging and damaged goods for surveyor inspection. Take photographs of the damage. Do not dispose of damaged goods until the surveyor has completed the inspection and the underwriter gives permission.
Ready to Get Started with Cargo Insurance?
Contact our team today for a free consultation and competitive quotation tailored to your logistics needs.