Customs Clearance
Licensed customs broker providing end-to-end import and export documentation, tariff classification, duty optimization, and regulatory compliance. Our experienced team ensures smooth and timely clearance through all Indonesian ports and airports.
What We Offer
Comprehensive customs clearancesolutions designed to meet the diverse needs of Indonesia's import-export industry.
Import Customs Clearance
Complete import clearance service including HS code classification, duty and tax calculation, import license verification, and coordination with customs authorities for swift release of your cargo.
Export Customs Clearance
Full export documentation and clearance including PEB (Export Declaration), certificate of origin, phytosanitary certificates, and coordination with relevant export authorities.
Tariff Classification & Optimization
Expert HS code classification to ensure accurate duty assessment and identify potential duty savings through free trade agreements, preferential tariffs, and duty exemption schemes.
Bonded Zone Management
Management of bonded zone operations including BK documentation, inventory control, and compliance with Indonesian customs regulations for bonded logistics centers and free trade zones.
Regulatory Compliance & Permits
Navigation of import/export permits including API/PSE, NIK, LS (Surveyor Report), BPOM registration, and other sector-specific regulatory requirements for compliant trade.
Customs Audit & Consultation
Pre-audit assessment, customs compliance review, and consultation on trade regulations, helping you avoid penalties and optimize your customs processes.
How It Works
Our streamlined customs clearance process ensures efficiency and transparency at every step.
Document Collection
Gather all required documents including commercial invoice, packing list, Bill of Lading/AWB, and any specific permits or certificates needed for your commodity.
HS Classification & Valuation
Our licensed classifiers determine the correct HS code and customs value, ensuring compliance while optimizing duty rates through applicable trade agreements.
Customs Declaration Filing
Electronic submission of customs declaration (PIB/PEB) through the CEISA system with accurate data entry and supporting document attachment.
Duty & Tax Payment
Calculation and payment of applicable import duties, VAT, income tax (PPh), and any additional levies through the state treasury system.
Inspection & Release
Coordination with customs inspection if selected, including physical examination, document verification, and red/green channel processing for cargo release.
Delivery Order & Handover
Obtain delivery order from shipping line, coordinate with warehouse/terminal for cargo pickup, and arrange delivery to your designated location.
Our Coverage & Routes
Extensive network coverage with reliable service across major trade routes and logistics hubs.
Major Sea Ports
- Tanjung Priok (Jakarta)
- Tanjung Perak (Surabaya)
- Tanjung Emas (Semarang)
- Belawan (Medan)
- Makassar
International Airports
- Soekarno-Hatta (Jakarta)
- Juanda (Surabaya)
- Ngurah Rai (Bali)
- Kualanamu (Medan)
- Sultan Hasanuddin (Makassar)
Special Zones
- Batam Free Trade Zone
- Riau Islands FTZ
- Jakarta Bonded Zone
- Surabaya Bonded Logistics Center
Frequently Asked Questions
What documents are needed for import clearance?
Standard import documents include: Commercial Invoice, Packing List, Bill of Lading, Import License (API/PSE), NIK (Customs Identity Number), and commodity-specific permits such as LS (Surveyor Report), BPOM, or SNI certification.
How long does customs clearance take in Indonesia?
Green channel (low risk) clearance typically completes within 1-2 business days. Yellow and red channel shipments requiring document verification or physical inspection may take 2-5 business days depending on the complexity.
Can you help reduce import duties?
Yes, through proper HS code classification, utilization of Free Trade Agreements (FTA) such as ASEAN-Japan, ASEAN-Korea, and ASEAN-Australia-New Zealand, and duty exemption schemes for specific industries and capital goods.
What is the difference between API and NIK?
API (Angka Pengenal Importir) is your Import Identification Number that authorizes your company to import goods. NIK (Nomor Identitas Kepabeanan) is your Customs Identity Number used for all customs transactions and filings through the CEISA system.
Ready to Get Started with Customs Clearance?
Contact our team today for a free consultation and competitive quotation tailored to your logistics needs.